Understands intent
Detects what each customer needs in plain language — no rigid rules or menus.
Take your customer experience to the next level
Instant answers, 24 hours a day. Better customer service improves satisfaction, retention, and sales rates.
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Documents, validations, and much more
We centralize your communication channels and all the information needed to assist your customers. Great service builds trust and reduces churn.
Soporte en acción
documentos, validaciones y mucho más
Centralizamos los canales de comunicación y toda la información necesaria para asistir a tus clientes. Una buena atención genera confianza y disminuye el abandono.
documentos, validaciones y mucho más
Capabilities
Finds and attaches
Looks up the right document in your sources and attaches it to the reply, ready to send.
Replies and logs
Drafts and sends the reply, and logs everything to your CRM. No human touch.
Frequently asked questions
What people ask about support
Which channels does it handle?
WhatsApp, email, Instagram, and web chat — all from one agent.
Where does it get the documents?
From your connected sources. It finds the right file and attaches it to the reply.
Can it escalate to a person?
Yes. When it detects it needs human help, it hands the case off with full context.
Is every action logged?
Yes. Every reply and document sent is logged to your CRM.
Ready to see Nisto in action?
We'll show you live, on your own data, how Nisto transforms your operation. Without migrating anything.
Get a demo