Repurchase at the right moment
The agent learns each customer's consumption cycle and reaches out when it's time to reorder. Water filter every 3 months, toner every 6 — automatic and personalized.
AI agents for E-Commerce
Turn one-time buyers into recurring customers. Nisto detects the right moment to repurchase, resolves post-sale automatically, and recommends with real context — not generic rules.
Get a demo Capabilities
Post-sale support resolved by AI
Shipment tracking, exchanges, returns, and complaints. The agent resolves what it can on its own and escalates with full context when it needs a human.
Recommendations with real context
No generic popularity-based suggestions. The agent knows each customer's purchase history, preferences, and conversations to suggest what they actually need.
Frequently asked questions
What e-commerce companies ask us
Does it integrate with my e-commerce platform?
Nisto connects to the most used platforms — Shopify, WooCommerce, VTEX, and others — via API. It doesn't replace your stack: it sits on top to power it with AI.
How does it know when to contact each customer?
It learns the consumption cycle per product and customer. If someone buys filters every 90 days, the agent contacts them on day 80 with a personalized suggestion.
Does it handle returns and complaints?
Yes. The agent understands your return policy, generates the label or walks the customer through the process, and escalates to the team only in cases that require a human decision.
Does it work on WhatsApp and email?
Yes. The agent operates on WhatsApp, email, and web. It uses whichever channel each customer prefers and can switch between them while keeping full context.
Ready to see Nisto in action?
We'll show you live, on your own data, how Nisto transforms your operation. Without migrating anything.
Get a demo